A few years back, many businesses would buy the phone systems which they would install on their premises and then attach several phone line extensions. The company will then need to maintain the unit all pay the telecommunication company to do that for them. Hosted telephony, however, is a phone system that is held in a computer server company somewhere and they are the ones supplying this service to you. The businesses with then only be required to purchase those phones that have the service. When the phone goes wrong, all they will need to do is get another one then change a few settings, and they are set. For you to control the phone system, you will need to use a web browser.
The capital needed in investing in hosted telephony is relatively low. This is because the equipment needed is also very little. This phone unit can serve you for a long time thus eliminating the need to keep purchasing new phones. When using this service, you will also be able to use your computer to make some phone calls.
When you are using hosted telephony, you will also be assured of mobility. You may be having an office and also some people working from home all using the same system. You will find that making calls between phones that are of the same system will be free for some companies.
You will find that hosted telephony will also be easy to maintain and it will offer great support. The subscription to this service will also come with support. When there is an issue with the broadband or the network supply, this is when you will need assistance from the IT support. The support will be able to show you how you will handle things by yourself and also provide any help when you need them to.
Most of the hosted telephony can be managed from an individual or system level without any help. You will be able to control things by logging on the web browser from anywhere you are. When you use the web browser, you will be able to know the calls that are going in or coming out from the system. You will realize that you can control almost everything in the system without knowing much about these phones or even hiring the engineers. Depending on your supplier, you can give hosted telephony service a try. You can choose to use one phone to give a try of the service.